Help Center
Find quick answers below or reach our 24/7 support team at support@bazzar.com.np.
How do I place an order?
Add products to your cart, click Proceed to Buy, enter your delivery address, choose a payment method and place your order.
How can I track my order?
Open Returns & Orders, or use Track Order with your order number and phone number. Status updates appear live as the order is processed.
Which payment methods are available?
Cash on Delivery is available everywhere. eSewa and Khalti online payments are supported; online orders are confirmed only after the gateway confirms payment.
What is the delivery charge?
Standard delivery is free above your zone's threshold (Rs. 2,000 in Kathmandu Valley). Otherwise a zone-based fee applies, shown at checkout before you pay.
Can I cancel my order?
Items can be cancelled while they are in Order Placed, Confirmed or Processing status from the order details page.
How do returns work?
Request a return within 7 days of delivery from your order page. After pickup and quality check, refunds go to your original payment method within 5-7 business days.
Which coupons can I use?
Try BAZZAR10 (10% off over Rs. 1,000), WELCOME5 (5% off your first order) or FLAT200 (Rs. 200 off over Rs. 1,500).
How do I sell on Bazzar?
Create an account, open Seller Center and register your shop. You can then add products, manage stock and process orders.